LCL is often considered one of the most complex types of transportation.
However, as noted by Mariia Lozovska, Head of the Sea Freight Department at Boxline Ukraine, centralized management of operational processes is what turns LCL into a calm and predictable service for freight forwarders.
Key ideas:
• All processes should be concentrated with the operator
• The forwarder focuses on the customer, not on operational events
• Speed of response is often more important than the rate itself
– Transportation stops being a request and becomes a product
Read the full article here: https://surl.li/nkazye
If you value a service-driven approach, predictable processes, and fast decisions – it’s time to start the conversation.
